What is the role of a CNA when reporting suspected abuse?

The role of a CNA when reporting suspected abuse is primarily to report it to a supervisor. This is crucial because CNAs are not trained investigators and do not have the authority to conduct investigations or determine the validity of the reported claims. It is their responsibility to ensure that any concerns about potential abuse are communicated to the appropriate parties who have the authority and expertise to handle such situations.

By reporting to a supervisor, the CNA ensures that the issue will be addressed in accordance with the facility's protocols and legal obligations. Supervisors and designated personnel are trained to handle such reports sensitively and can initiate the proper procedures, which may include investigations and protective measures for the patient involved.

Handling the situation directly with the patient may put both the patient and the CNA in a difficult position, as it could lead to further emotional distress for the patient or potential retaliation. Remaining silent until proof is found undermines the safety of the individuals involved and does not comply with mandatory reporting laws, which often protect vulnerable populations and promote accountability. Overall, reporting to a supervisor is the most appropriate and responsible action for a CNA in cases of suspected abuse.